AI supplier change log · Perplexity
Perplexity privacy policy: 1 section added, 15 sections removed
- Page
- Privacy policy · https://www.perplexity.ai/hub/legal/privacy-policy
- Recorded
- 2026-07-09 10:34 UTC, by Open Terms Archive
- Unchanged until
- at least 2026-07-16 10:34 UTC
- Watched words
- Mentions of AI removed: generative; Regions mentioned removed: singapore; Mentions of choices removed: opt in
What changed
“Perplexity's Privacy Policy” · section removed
Its wording
- Effective date:
- February 5, 2026.
- This Privacy Policy describes how Perplexity AI, Inc.
- (“we”, “us,” “our”) collects, uses and discloses information about individuals who use our websites (www.perplexity.ai and https://labs.perplexity.ai) to access the free version of our product or Perplexity Pro or Perplexity Max, other applications, services, tools and features, or who purchase our products or otherwise interact with us (collectively, the “Services”).
- For the purposes of this Privacy Policy, we are the data controller, and “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, job applicant, representative of a company with whom we do business, or another individual whose information we have collected pursuant to this Privacy Policy.
- This Privacy Policy does not cover the use of the Perplexity API or Enterprise Pro, where we act solely as a processor, and which are governed by the applicable Terms and Conditions, including the Data Processing Addendum incorporated therein, that you agree to when signing up for a subscription to the Business Services.
- TrustKeith Ltd, a company registered at 20-22 Wenlock Road, London, is our DPO.
- To contact our representative or DPO, please submit a data request here: https://perplexity.typeform.com/datarequest.
- Please read this Privacy Policy carefully.
- By using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
- If you do not agree to this Privacy Policy, please do not use or access the Services.
- CHANGES TO THIS PRIVACY POLICY.
- COLLECTION AND USE OF YOUR INFORMATION.
- COOKIES AND OTHER TRACKING TECHNOLOGIES.
- DISCLOSURE OF YOUR INFORMATION.
- SOCIAL FEATURES.
- THIRD PARTY WEBSITES AND LINKS.
- CHILDREN’S PRIVACY.
- DATA SECURITY AND RETENTION.
- U.S.
“CHANGES TO THIS PRIVACY POLICY” · section removed
Its wording
- We may modify this Privacy Policy from time to time, in which case we will update the “Last Updated” date at the top of this Privacy Policy.
- If we make material changes to the way in which we use or disclose information we collect, we will use reasonable efforts to notify you (such as by emailing you at the last email address you provided us, by posting notice of such changes on the Services, or by other means consistent with applicable law) and will take additional steps as required by applicable law.
- If you do not agree to any updates to this Privacy Policy, please do not continue using or accessing the Services.
“COLLECTION AND USE OF YOUR INFORMATION” · section removed
Its wording
- When you use or access the Services, we collect certain categories of information about you from a variety of sources.
- Information You Provide to Us:
- Some features of the Services may require you to directly provide us with certain information about yourself.
- You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
- Information that you directly submit through our Services includes:
- Basic contact details, such as name, address, phone number, and email (“Contact Information”).
- We use this information where necessary to perform our contract with you to provide the Services, and to communicate with you (including, with your consent where required, to tell you about certain promotions or products or services that may be of interest to you).
- If you invite others to use our Services, we will collect their email address from you to send the invitation.
- We use this information solely to facilitate the invitation and do not use it for other marketing purposes unless the recipient becomes a user.
- Account information, such as name, username, email and password (“Account Information”).
- We use this information where necessary to perform our contract with you to provide the Services and to maintain and secure your account with us.
- If you choose to register an account, you are responsible for keeping your account credentials safe.
- We recommend you do not share your access details with anyone else.
- If you believe your account has been compromised, please contact us immediately at support@perplexity.ai.
- Payment information, such as credit or debit card information and billing address, which we collect using a third party payment processor (“Payment Information”).
- We use this information where necessary to perform our contract with you to process your payment and provide the Services.
- Applicant details, such as information included in your resume or CV, references, and job history (“Applicant Information”).
- We use applicant details in our legitimate interests to process your application for employment and to evaluate your candidacy.
- For Singapore, we use this information for evaluative purposes and for the purposes of entering into an employment relationship with you.
- Your input and output, such as questions, prompts and other content that you input, upload or submit to the Services, and the output that you create, and any collections or pages that you generate using the Services (“Service Interaction Information”).
“COOKIES AND OTHER TRACKING TECHNOLOGIES” · section removed
Its wording
- Most browsers accept cookies automatically, but you may be able to control the way in which your devices permit the use of Tracking Technologies.
- If you so choose, you may block or delete our cookies from your browser or limit cross-site tracking; however, blocking or deleting cookies may cause some of the Services, including certain features and general functionality, to work incorrectly.
- If you have questions regarding the specific information about you that we process or retain, as well as your choices regarding our collection and use practices, please contact us using the information listed below.
- To opt out of tracking by Google Analytics, click here.
- Your browser settings may allow you to transmit a ‘do not track’ signal.
- Like many websites, our website is not designed to respond to such signals.
- To learn more about ‘do not track’ signals, you can visit http://www.allaboutdnt.com/.
“DISCLOSURE OF YOUR INFORMATION” · section removed
Its wording
- We may disclose your information to third parties subject to this Privacy Policy, including the following categories of third parties:
- Company Group:
- Our affiliates or others within our corporate group, in accordance with our contract with you, and for internal administration or support purposes, in our legitimate interest to run a successful business and in order to provide our Services.
- Service Providers:
- Vendors or other service providers who help us provide the Services, including for system administration, cloud storage, generative AI and content creation, security, customer transaction facilitation and relationship management, marketing communications, web analytics, payment networks, and payment processing.
- Business Partners:
- Third parties through whom you receive access to our Services, including via use of a promotion code or other method provided by such business partners, in our legitimate interest to provide you with free or discounted access to our Services.
- Other Third Parties, including other users:
- Third parties to whom you request or direct us to disclose information, such as through your use of social media widgets or login integrations, when you purchase third-party goods through the Services, send an email or interact with your third party email or calendar account through the Services, or otherwise choose to share or make output or other information visible to others, including other users.
- We do this as necessary for the performance of a contract, or in our legitimate interest to provide you with access to the Services and integrations with third parties, or with your consent.
- Advertising Partners:
- Third parties who display advertising information on our Services or otherwise assist with the delivery of ads.
- Professional Advisors:
- As necessary, we will share your personal information with professional advisors such as auditors, law firms, or accounting firms.
- Business Transactions:
- We will share personal information with a prospective buyer, seller, new owner, or other relevant third party as necessary while negotiating or in relation to a change of corporate control such as a restructuring, merger, asset sale or purchase, bankruptcy or other business transaction or re-organization.
- We do this in our legitimate interest to run a successful and compliant business, and as required by applicable law.
- We may also disclose your information as needed to comply with applicable law or any obligations thereunder or to cooperate with law enforcement, judicial orders, and regulatory inquiries, to enforce any applicable terms of service, and to ensure the safety and security of our business, employees, and users.
- We do this in our legitimate interest to protect our Service and business and to comply with applicable law.
“SOCIAL FEATURES” · section removed
Its wording
- Certain features of the Services may allow you to initiate interactions between the Services and third-party services or platforms, such as Discord, X (formerly Twitter) and other social networks (“Social Features”).
- Social Features include features that allow you to access our pages on third-party platforms, and from there ‘like’ or ‘share’ our content.
- Use of Social Features may allow a third party to collect and/or use your information.
- If you use Social Features, information you post or make accessible may be publicly displayed by the third-party service.
- Both we and the third party may have access to information about you and your use of both the Services and the third-party service.
- For more information, see the section below, Third Party Websites and Links.
“THIRD PARTY WEBSITES AND LINKS” · section removed
Its wording
- We may provide links to third-party websites or platforms, such as Discord and X (formerly Twitter).
- If you follow links to sites or platforms that we do not control and are not affiliated with us, you should review the applicable privacy policy, policies and other terms.
- We are not responsible for the privacy or security of, or information found on, these sites or platforms.
- Information you provide on public or semi-public venues, such as third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use.
- Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.
“CHILDREN’S PRIVACY” · section removed
Its wording
- Children under the age of 13 are not permitted to use the Services, and we do not seek or knowingly collect any personal information about children, particularly those under 13 years of age or in the case of a region where the minimum age for processing personal information differs, such different age.
- For users above the age of 13 but below the age where you are able to consent to the processing of your personal information, please obtain your parent or guardian’s consent prior to using the Services.
- If we become aware that we have unknowingly collected information about a child under 13 years of age or the relevant minimum age in your jurisdiction, we will make commercially reasonable efforts to delete such information.
- If you are the parent or guardian of a child under the relevant minimum age who has provided us with their personal information, you may contact us using the below information to request that it be deleted.
“DATA SECURITY AND RETENTION” · section removed
Its wording
- Despite our reasonable efforts to protect your information, no security measures are impenetrable, and we cannot guarantee “perfect security.” Any information you send to us electronically, while using the Services or otherwise interacting with us, may not be secure while in transit.
- We recommend that you do not use unsecure channels to send us sensitive or confidential information.
- We retain your information for as long as is reasonably necessary for the purposes specified in this Privacy Policy.
- When determining the length of time to retain your information, we consider various criteria, including whether we need the information to continue to provide you the Services, resolve a dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity, or protect ourselves, including our rights, property or products.
“U.S. RESIDENTS” · section removed
Its wording
- This section supplements the other sections of this Privacy Policy and applies to you only if you are a resident of California or another U.S. state that has passed a privacy law similar to the California Consumer Privacy Act (“CCPA”) that applies to us, and the law requires specific privacy notice disclosures.
- For purposes of this section, references to “personal information” shall include “sensitive personal information,” as these terms are defined under the CCPA.
- Processing of Personal Information:
- In the preceding 12 months, we collected and disclosed for a business purpose the following categories of personal information:.
- Category of Personal Information Category of Recipients.
- Disclosures for a Business Purpose Sharing for Targeted Advertising.
- Identifiers – this may include things like name, alias, postal address, unique personal identifier, online identifier, email address, or account name. * Company Group. * Service Providers. * Business Partners. * Other Third Parties * Professional Advisors. * Advertising Partners.
- Financial Information – this may include bank account number, credit card number, debit card number, and other financial information. * Company Group. * Service Providers. * Professional Advisors.
- N/A.
- Health Related Information – this may include mental or physical condition. * Company Group. * Service Providers. * Professional Advisors.
- N/A.
- Commercial information – this may include information about products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. * Company Group. * Service Providers. * Business Partners. * Other Third Parties * Professional Advisors.
- N/A.
- Internet or other electronic network activity information – this may include browsing history, search history, and information regarding an individual’s interaction with an internet website, app, or ad. * Company Group. * Service Providers. * Business Partners. * Other Third Parties * Professional Advisors. * Advertising Partners.
- Geolocation data – this could include precise or non-precise geolocation information. * Company Group. * Service Providers. * Other Third Parties * Professional Advisors. * Advertising Partners.
- Professional or employment-related information – this includes, for example, information submitted by job applicants. * Company Group. * Service Providers. * Other Third Parties * Professional Advisors.
- N/A.
- Non-public education information (as defined in the Family Educational Rights and Privacy Act) * Company Group. * Service Providers. * Business Partners. * Other Third Parties * Professional Advisors.
- N/A.
- Inferences drawn from any of the information listed above * Company Group. * Service Providers. * Business Partners. * Other Third Parties * Professional Advisors.
“10. DATA TRANSFERS” · section removed
Its wording
- The personal information that we collect will be transferred to, stored at/processed in, or accessed from countries outside the jurisdiction in which you are based in, for the purposes described in this Privacy Policy, including countries in which our service providers or other third parties described in Section 4 are located.
- Specifically, we have servers for the Service in the US.
- We also have support, engineering and other teams who may support the Service, including from the United States.
- We process the personal information that you provide to us by creating an account and using our Services in countries outside the relevant jurisdiction you are resident in in order to perform our contract with you (to provide you with our Services).
- By using the Services and acknowledging the Privacy Policy, you acknowledge and, if necessary in your jurisdiction, consent to the transfer of your personal information to third parties (if any), which may include the cross-border transfer of your information to any country or region where we have databases or affiliates and, in particular, to the jurisdictions specified herein.
- For such transfers of data outside the relevant jurisdiction will use applicable safeguards, for example, for UK and EEA users, the European Commission’s model contracts for the transfer of personal information to third countries (i.e., the standard contractual clauses) (the “Model Clauses”), or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined by the European Commission or the relevant UK authorities, as applicable, to provide an adequate level of protection for individuals’ rights and …
- Please contact us at support@perplexity.ai should you wish to inquire further as to such data transfer mechanisms, including to examine a copy of the Model Clauses.
- For EU and UK users:
- We comply with the EU-U.S.
- Data Privacy Framework and the UK Extension to the EU-U.S.
- DPF as set forth by the U.S.
- Department of Commerce (collectively, the “DPF”) and have certified to the U.S.
- Department of Commerce that we adhere to the DPF Principles with regard to the processing of personal information received from the European Union and UK (and Gibraltar) in reliance on the DPF.
- If there is any conflict between the terms in this privacy policy and the DPF Principles, the Principles shall govern to the extent applicable to the information at issue.
- The Federal Trade Commission has jurisdiction over our compliance with the DPF and, in accordance with the DPF, we are responsible for onward transfers to third parties that process personal information subject to the DPF in a way that does not follow the DPF Principles.
- To learn more about the Data Privacy Framework program, and to view our certification, please visit the Data Privacy Framework website.
- We commit to resolve DPF Principles-related complaints about our collection and use of personal information.
- Individuals in the EU and UK with inquiries or complaints regarding our compliance with the DPF should first contact us, at support@perplexity.ai.
- If you have an unresolved complaint concerning our handling of personal information received in reliance on the DPF that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://www.dataprivacyframework.gov/.
- Under certain conditions (more fully described here) you may be entitled to invoke binding arbitration to resolve your complaint.
“YOUR RIGHTS AND CHOICES” · section removed
Its wording
- Depending on where you live, you may have some or all of the rights listed below in relation to personal information that we have collected about you.
- However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.
- Right to Access / Know.
- You may have a right to request access to personal information that we hold about you, or to request information about our collection, use and disclosure of your personal information, such as the categories of personal information we have collected or disclosed for a business purpose.
- Right to Request a List of Third-Party Recipients.
- You may request a list of specific third parties to which we have disclosed personal information.
- Some areas also allow you to obtain a list of the categories of third parties to which we have disclosed personal information.
- You can find that information in the table above under Section 9 (U.S.
- RESIDENTS).
- Right to Delete.
- You may have a right to request that we delete personal information we maintain about you.
- Right to Correct.
- You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability.
- You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party.
- Restriction of Processing.
- You may have the right to ask us to stop, suspend or restrict our processing of personal information.
- Objection.
- You may have the right to object to our processing of personal information.
- Opt-out of Website Targeted Advertising.
“COMPLAINTS” · section removed
Its wording
- If you have complaints about how we process your personal information, or if you need to access this Privacy Policy in a different form due to a disability, please contact us at support@perplexity.ai and/or your local representative’s contact details as set out above, and we will respond to your request as soon as possible.
- If you think we have infringed data protection laws, you can file a claim with the data protection supervisory authority in the country in which you live or work or where you think we have infringed data protection laws, or with the UK Information Commissioner’s Office, or other relevant data protection authority as applicable to you.
“HOW TO CONTACT US” · section removed
Its wording
- Should you have any questions about our privacy practices or this Privacy Policy, please email us at support@perplexity.ai and/or your local representative’s contact details as set out below.
- For EU inquiries:
- Perplexity AI Leipziger Platz 16 10117 Berlin Germany.
- For UK inquiries:
- Perplexity AI 10 Devonshire Square London EC2M 4YP United Kingdom.
“LANGUAGE” · section removed
Its wording
- Except as otherwise prescribed by applicable law, in the event of any inconsistency between the English language version and local language version of this Privacy Policy, the English language version will prevail.
“Perplexity Privacy Notice” · section added
Its wording
- Last updated:
- July 8, 2026.
- This Privacy Notice (“Notice”) applies to personal data Perplexity AI, Inc. and its affiliates (collectively, “Perplexity,” “we,” “us,” or “our”) collects through our websites, the Comet browser, mobile applications (the “app”), and other services (the “services”).
- This notice does not apply to data collected through Perplexity’s Enterprise and API offerings where we act as a service provider or processor with regard to the data collected through those systems.
- Data We Collect.
- We collect data about you in different ways.
- For example, we collect data:
- Directly from you.
- This includes when you make an account, submit queries, upload documents, enroll in one of our paid plans, or contact us by any means.
- Automatically.
- This includes through cookies or pixels, your device, server logs, and other tools used by our services.
- From other sources.
- These can include our affiliates, vendors, social media, publicly available sources, and other companies.
- The following are a few examples of our collection and use of data:.
- Context Examples of Personal data Primary Purpose and Legal Basis.
- Account Registration When you make an account, we collect your name, contact information, username and password, and, in some instances, device and network identifiers.
- We also collect data on the actions that you perform while logged in.
- If you invite another person to create an account or use our services, we will process their contact information solely to facilitate that invitation.
- We have a legitimate interest in providing account related functionalities to users.
- Accounts can offer opportunities to, among other things, collaborate among users, save preferences, and save query history.
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