AI supplier change log · Intercom
Intercom privacy policy: 3 sections reworded
- Page
- Privacy policy · https://www.intercom.com/legal/privacy
- First seen
- 2026-11-03 13:30 UTC
- Seen again
- 2026-11-04 13:45 UTC
- Watched words
- Regions mentioned removed: european union
What changed
“Opening” · section reworded
Wording removed
- Terms of Service Intercom Additional Product Terms Privacy Policy Data Processing Addendum Product Privacy Notice Intercom Regional Data Hosting Addendum Support Policy Deployment Services Terms Cookie Policy Subprocessors List Data Privacy Framework Notice Intercom Website Terms of Use Academy Terms Service Level Agreement Acceptable Use Policy Code of Conduct Trademark Usage Intercom Global Anti-Corruption Statement Intercom Partner Code of Conduct Intercom DMCA Policy Law Enforcement Guidelines European Digital Services Act Notice EU Data Act Addendum Referral Program Partner Offer Intercom…
Wording added
- Terms of Service Intercom Additional Product Terms Privacy Policy Data Processing Addendum Product Privacy Notice Intercom Regional Data Hosting Addendum Support Policy Deployment Services Terms Cookie Policy Subprocessors List Data Privacy Framework Notice Data Privacy Framework Certification Notice Intercom Website Terms of Use Academy Terms Service Level Agreement Acceptable Use Policy Code of Conduct Trademark Usage Intercom Global Anti-Corruption Statement Intercom Partner Code of Conduct Intercom DMCA Policy Law Enforcement Guidelines European Digital Services Act Notice EU Data Act Adde…
“6. Transfers of Your Personal Data” · section reworded
Wording removed
- Data Privacy Framework (" EU-U.S.
- DPF "), the UK Extension to the EU-U.S.
- DPF (" UK-U.S.
- DPF "), and the Swiss-U.S.
- Data Privacy Framework (" Swiss-U.S.
- DPF ") as set forth by the U.S.
- Department of Commerce.
- To learn more about the Data Privacy Framework (" DPF ") program, and to view our certification, please visit https://www.dataprivacyframework.gov/ ;. other Intercom Group Companies based outside of the US, we rely on the EU Standard Contractual Clauses (SCCs) or the UK International Data Transfer Agreement (IDTA); and. recipients who are located outside of the EEA, the UK or Switzerland, we rely on the EU-U.S.
- 6.4 Intercom, Inc. complies with the EU-U.S.
- DPF, the UK-U.S.
- DPF, and the Swiss-U.S.
- DPF as set forth by the U.S.
- Department of Commerce.
- Intercom, Inc. has certified to the U.S.
- Department of Commerce that it adheres to (i) the EU-U.S.
- DPF Principles with regard to the processing of personal data received from the European Union in reliance on the EU-U.S.
- DPF and from the United Kingdom (and Gibraltar) in reliance on the UK-U.S.
- DPF and (ii) the Swiss-U.S.
- DPF Principles with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S.
- DPF.
Wording added
- Data Privacy Framework, the UK Extension to the EU-U.S.
- DPF, and the Swiss-U.S.
- Data Privacy Framework set forth by the U.S.
- Department of Commerce, as further described in the Intercom Data Privacy Framework Certification Notice , which supplements this Privacy Policy with respect to personal data we process as a controller;. other Intercom Group Companies based outside of the US, we rely on the EU Standard Contractual Clauses (SCCs) or the UK International Data Transfer Agreement (IDTA); and. recipients who are located outside of the EEA, the UK or Switzerland, we rely on the EU-U.S.
“8. Your Privacy Rights and Choices” · section reworded
Wording removed
- Contact details for data protection authorities in the EEA and the UK are available here.
Wording added
- Contact details for data protection authorities in the EEA are available here.
- Contact details for the UK data protection regulator are available here.
- Contact details for the Swiss data protection regulator are available here.
What this does not say
This shows which wording changed, quoted exactly from the recorded versions of the public page. It does not say whether a change is better or worse, why it was made, or what it means for anyone. The supplier’s own page is the authority on what it says.
Check the record yourself
Nymbrink signed a record of the reading that first saw this version. It names the page, the time and a fingerprint of what was read. Check it with the open tools:
npx provenance-protocol verify-attestation https://nymbrink.com/api/attestations/nymbrink-obs-932d827d-0093-4afa-8349-40f063eaf8a4
For the pages Nymbrink reads itself, it reads each once a day as a plain visitor, following the site’s rules for automated readers. A change is listed only once two checks in a row have seen the same new wording. If this entry is wrong, write to contact@nymbrink.com.